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Terms Conditions You Agree to When You Open Your Account

These terms set out how you use 995bat — what we expect from you, what you can expect from us, and how we handle everything from your bKash deposits to your withdrawal requests.

Account eligibilityDeposit & withdrawal rulesBet settlement policyAccount closure rightsDispute resolution

Enter Lobby Read FAQ

Who Can Use 995bat and Where the Service Applies

995bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

995bat operates as an online betting platform for regions where local law permits remote wagering. Availability depends on your jurisdiction and eligible regions — we do not offer service where prohibited by local statute. You confirm you meet the legal age requirement in your location and

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that you are not accessing the platform from a restricted territory. We reserve the right to verify your identity, residence, and payment-source ownership at any stage. Accounts opened with false information will be suspended and any balance forfeited. You are responsible for understanding your local rules
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before you deposit. When you fund your account via bKash, Nagad, or Rocket, you confirm the wallet is registered in your own name and that you have authority to transfer those funds. We do not accept third-party deposits. Bets placed are final once confirmed on-screen; you
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cannot cancel a wager after the event or game round has started. We settle all bets according to the official result provided by the game studio or sportsbook data feed. If a match is abandoned or a game round fails mid-play, we apply the provider's standard
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void or refund rule. Promotions and bonus offers carry their own terms; check each campaign page for wagering requirements and eligible games. Bonuses are discretionary — we may withdraw, amend, or cancel any offer without prior notice. Misuse of promotions, including multi-accounting or bonus abuse, leads
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to immediate account closure and forfeiture of funds. We process withdrawals after verifying your identity and payment method. Turnaround depends on the payment rail you chose and the volume of requests; expect longer waits during peak periods. Your account balance is held in our system wallet;
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it is not a bank deposit and carries no interest.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY QUESTIONS

How to Reach Us About These Terms

If any clause in these terms is unclear or you need to report an account issue, our support team is here to explain what applies to your situation. We handle questions about eligibility, deposit disputes, withdrawal holds, and account verification through the channels below. Keep your account ID ready when you contact us so we can pull up your record quickly.

Live Chat Open the chat bubble in the bottom corner of any page — our team responds in real time and can walk you through verification steps, explain bet rules, or escalate a withdrawal query on the spot.

Email Support Send your question to our support address with your registered phone number and a description of the issue — we reply within one business day and attach any documents you need.

Help Centre Browse our policy articles for breakdowns of account limits, bonus terms, responsible-play tools, and payment-method rules — each guide includes step-by-step screenshots and real examples.

HOW WE OPERATE

What We Do to Keep Your Account Safe and Fair

We built 995bat around a few core practices — verify every withdrawal to the same payment method you deposited with, keep your session encrypted, log every bet and transaction so you can review your history, and respond to queries without pushing you through endless ticket queues. Below is what happens behind the scenes when you play, deposit, or request a payout.

Identity Verification Before your first withdrawal clears we ask for a government ID photo and a selfie holding that document — this confirms the account belongs to you and protects against unauthorised access or third-party fraud.

Payment Matching Withdrawals go back to the bKash, Nagad, or Rocket number you used to deposit — we do not send funds to a different wallet, which prevents money-laundering attempts and keeps your payout secure.

Session Security Every page load and API call runs over SSL encryption so your login credentials, wallet details, and bet history stay private — we do not store your bKash PIN or Nagad password anywhere in our system.

Transaction Records Your account dashboard lists every deposit, bet, win, and withdrawal with timestamps and reference codes — download the CSV any time you need proof for your own records or to query a transaction with us.

Common Questions About 995bat Terms & Conditions

You can open an account from Dhaka or any other city in Bangladesh provided local law in your jurisdiction permits online betting and you meet the legal age requirement — we check eligibility during sign-up.

We only accept deposits from wallets registered in your own name — third-party deposits trigger a compliance hold, your account gets suspended, and the funds are returned to the source wallet minus any processing fee.

Once you confirm a wager and the event or game round starts, that bet is final — we cannot cancel or amend it, so double-check your stake and selection before you hit the place-bet button.

We retain your account records, transaction logs, and verification documents for as long as required by our internal compliance policy and any applicable regulations — contact support if you want to request deletion after account closure.

Open a live-chat session or email us within seven days of the settlement — include your bet ID and explain the dispute; we review the official result feed and reply with our decision and the reasoning behind it.

We reserve the right to suspend or close accounts that breach these terms, abuse promotions, or show signs of fraudulent activity — we notify you by email and, where appropriate, explain the reason and your right to appeal.

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